RE: Very confused DS

Date : Thu, 30 Jun 2005 11:23:41 -0500
To : <DS(at)Softimage.COM>
From : "John Heiser" <johnh(at)o2ideas.com>
Subject : RE: Very confused DS

I’ve been in contact with Mark over the last couple of days, and at the moment the culprit seems to be a worm virus which somehow has made its way onto his non-internet-connected DS computer. Symantec doesn’t even have a patch for this one yet but Mark’s hoping it’s on the way.

 

____________________________

John Heiser

Avid|DS Editor

o2ideas

Birmingham, Alabama, USA


From: owner-ds(at)Softimage.COM [mailto:owner-ds(at)Softimage.COM] On Behalf Of Tom Edwards
Sent: Wednesday, June 29, 2005 9:39 PM
To: DS(at)Softimage.COM
Subject: Re: Very confused DS

 

Mark,
You have lost the project root reference. This can be restored by using the "Add Project Root" function by pointing to the 7.01 shared project folder on f:\ in the DS Projects folder, and I believe on 7.01, you may have to use the "Change Workgroup" function and point to each project within the project folder to add them to your project list.
We have seen 7.5 create projects on the System (C:\) drive. We know how it happens, we don't know why it happens.  It happens when (this is rare, but has happened on several DS systems) you open a new project and the project location path field is blank instead of having the correct path. With no path, the DS creates the project on the C:\ partition in the root director. This can be moved to the proper directory, but it does seem to confuse the project indexer until you correct it.

Tom Edwards
MTV Networks

mark mitchell wrote:

Hi all,

This morning, after months and months of flawless operation, my DS v7.01 Qfe3 on Compaq decided to behave strangely.  I booted up the program and no projects showed up.  Restarted the computer and things seemed to be fine.  Then I tried to save a change to a sequence and it told me I couldn't save outside the project, that my projects file had either become unshared or was being shared by more than it was supposed to.  Checked the sharing properties, everything seemed in order, restarted and now I'm back to no projects showing up in the project window.  Unfortunately, I just drive these things, I don't build 'em so I've reached the end of my knowledge.  As I am a very small shop I am also running outlaw (no assurance) so I'm just checking to see if any of you on the list have experienced the same thing and might know how I can remedy my problem.  My apologies in advance to the guys at tech support because I think you're the best, but the DS (at least my DS) has been so bulletproof that I let the assurance lapse.  I've been on this thing since Version 2 and this is the first time the thing has acted like this.  Maybe its confused...or maybe its the operator.  A little fog in the cockpit.

Thanks in advance for any help.

Mark Mitchell
Magic Box Editorial
Dublin, Ohio


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