Re: SID

[Tony Quinsee-Jover <tony(at)hdheaven.co.uk>]

Hi Aleks,

I assume you are referring to the form where you apply for an
account.

On the first page it asks you for your Login Name and Password.  As
this is your first time visiting, you won't have one.  So there's a
button at the top of the screen that instructs you to
"Click
here if you need to create an account"  When you do so,
it asks for various pieces of information - is this where you are being
asked for your SID?

It is important to realise that if you don't have a valid Support
Contract then your SID will be rejected.

Your SID is indeed the 8 digit number shown in VIE.
It can also be seen from Help-->About Avid DS  Nitris.  It
is the first 8 digits of the line "SID Number"
It can also be seen from within your License.  Using Explorer go to
C:\Softimage\FlexLM\Licenses and open up softimage.lic with
Notepad.  You'll see a couple of lines that start
"NOTICE="  The first 8 digits are, once again, your
SID.

Regards,
Tone :)


At 13:48 19/08/2005, you wrote:
> It's my first time to log on to
> the Avid Companion Applications of  
> the DS Support Center website and its asking me for the SID of our
> DS  
> product for me to be able to log on.  Sorry if it's a dumb
> question  
> but where do i find the SID?  I have tried entering the 8 digits
> that  
> says "SID number" that's listed on the report when i run
> the  
> diagnostics tool of our DS but the website rejects the
> number.   
> Thanks in advance.
>
> Aleks
> ---
> Subscribe? E-mail Majordomo(at)Softimage.COM with the following text in
> body: subscribe ds
> Unsubscribe? E-Mail Majordomo(at)Softimage.COM with the following text in
> body: unsubscribe ds