RE: Interim Response From Avid

["Robert Reed" <Robert.Reed(at)sas.com>]

I'd like to add my thanks as well, Marianna.

And while I can't speak for others, I suspect at least part of the frustration with response time has more to do with the relative silence from Avid concerning DS since this year's NAB and Symphony Nitris announcement than the recent list threads.

Again, I appreciate the efforts of you and others to respond to our concerns about our past, present, and future investments in the DS product.

Robert Reed
Video Postproduction Mgr.
SAS Institute
Cary, NC USA 27513
(919) 531-7356
robert.reed(at)sas.com

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From: owner-ds(at)Softimage.COM [mailto:owner-ds(at)Softimage.COM] On Behalf Of Terry Swafford
Sent: Friday, December 02, 2005 2:37 PM
To: DS(at)Softimage.COM
Subject: RE: Interim Response From Avid

Nice response Marianna.  I hope that the right people do listen to the voices of the users.  It would really be gratifying to know that the manufacturer/designers are concerned about what the people that use the product are saying.

 

Terry Swafford

shooter/ds editor

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From: owner-ds(at)Softimage.COM [mailto:owner-ds(at)Softimage.COM] On Behalf Of Murphy, Paul
Sent: Friday, December 02, 2005 12:28 PM
To: DS(at)Softimage.COM
Cc: Marianna Montague
Subject: RE: Interim Response From Avid

Dear Marianna,

 

Thanks for jumping into the frey.  Thank you also for taking our petitions to higher sources.  Please let us know (if you can) what response you get to the passion of over 100 users. 

 

Murf

(aka Paul Murphy)

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From: owner-ds(at)Softimage.COM [mailto:owner-ds(at)Softimage.COM] On Behalf Of Marianna Montague
Sent: Thursday, December 01, 2005 3:45 PM
To: DS(at)Softimage.COM
Subject: Interim Response From Avid

Gus, Knut, Rick, Tony and the rest of the DS-list….

 

Matt and I have been collecting all the posts and sending them to the appropriate people at Avid.  BTW……..  I read a few emails yesterday regarding Avid’s response time.  Come on now…  Rick’s email that started the thread was posted on Thanksgiving Day.  Most Avid employees didn’t even begin to get wind of the thread until this Monday/Tuesday of this week. No excuses here but it was after all a holiday weekend. 

 

Anyway, we have been working to get the right people together to discuss the recent “call for answers” thread on the list. One of the gatherings happened yesterday so Avid has heard you and this has been escalated and people are working on communicating Nitris positioning and plans within the next few weeks. Hang tight until we can get a message out to the masses.

 

Marianna