Hi Leoung,
We don't currently sell in Canadian currency on our web store. The USD
price for Canada is calculated using the Canadian price for the item
converted to USD based on exchange rate as well as other pricing
factors. I can not comment on how it is calculated for other regions
also note that you are also free to work with a reseller (LorTech in
your case) or me directly.
If you have any other questions you can contact me offline.
Regards,
Will
-----Original Message-----
From: owner-xsi(at)Softimage.COM [mailto:owner-xsi(at)Softimage.COM] On Behalf
Of digimata
Posted At: Monday, September 26, 2005 7:37 PM
Posted To: xsi
Conversation: $395.00 US for USA $425.00 US Canada
Subject: Re: $395.00 US for USA $425.00 US Canada
I am glad I am not the only one.
It is not just the $30.00US, It is the principle. I ran into similar
issues with upgrading to Essential.
It took almost a month to resolve and finally Will Mendez was nice
enough to sort it out for me.
We should all paid in the advertised amount in US funds and let Visa or
any other Credit Card do the conversion.
As Canadians we seems to get a raw deal from AVID.
Leoung
Tim Thorburn wrote:
> I ran into this problem as well when I bought Fnd4.2. If you convert
> $395USD into Canadian dollars it comes to $462.98. Now when you
> convert $425USD into Canadian dollars it comes to $498.07. Both of
> these were calculated with exchange rate prices as of Sept. 26
23:09GMT.
>
> I sent a few emails to customer support concerning this, basically
> they told me its to handle the conversion rate - which is not true.
> If you're charging $395USD - then the product is $395USD, the fact
> that I am in Canada really means nothing as Visa will give you $395USD
> and charge me whatever the current exchange rate is. Essentially, XSI
> is cheaper to buy if you have a US address you can have it sent to ...
> which is sort of odd since 4.2 was shipped from Montreal :P
>
> I haven't looked to see if other versions of XSI have similar price
> discrepancies, or whether Softimage has different USD prices for
> various countries, would be neat to know the real reason behind it :D
>
> At 05:25 PM 9/26/2005, you wrote:
>
>> They are both stated as in US Funds.
>>
>> Leoung
>>
>> George wrote:
>>
>>> The Exchange rate of US Dollars compared to Canadian dollars might
>>> account for the discrepancies!
>>>
>>>
>>>
>>> -----Original Message-----
>>> From: owner-xsi(at)Softimage.COM [mailto:owner-xsi(at)Softimage.COM]On
Behalf
>>> Of digimata
>>> Sent: 26 September 2005 22:11
>>> To: XSI(at)Softimage.COM
>>> Subject: $395.00 US for USA $425.00 US Canada
>>>
>>>
>>> I just wondering why the discrepancy.
>>>
>>> If I enter as if I was in the US the price is $395.00 as soon as I
>>> change it to Canada the
>>> price goes up to $425.00 US. There must be a logical reason for it,
>>> am I
>>> missing something?
>>>
>>> Leoung
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>>
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>
>
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