RE: XSI crashes frequently

Date : Thu, 13 Apr 2006 16:07:08 -0400
To : <XSI(at)Softimage.COM>
From : Michaël Bentitou <michaelb(at)hybride.com>
Subject : RE: XSI crashes frequently
  Hey Jimm - 

  Are you using rctools by any chance ? I had the random (yet
consistent) crashes about a month ago. All the crashes were pointing to
a graphic card related issue - they were all happening when clicking or
making operations that required a ppg to open. 

  After sending about 20 cab files to soft, it turned out all the
crashes were caused by rctools. I couldn't believe it at first cuz it
didn't seem to make sense, but sure enough, I uninstalled it and crashes
were gone... 

  Was happening with 5.0 with some qfe versions. Haven't tried with 5.1
but will soon find out - I miss rctools too much.

-=mb.



> -----Original Message-----
> From: owner-xsi(at)Softimage.COM [mailto:owner-xsi(at)Softimage.COM] On
Behalf
> Of Jimm Wagner
> Sent: Thursday, April 13, 2006 11:55 AM
> To: XSI(at)Softimage.COM
> Subject: RE: XSI crashes frequently
> 
> Hey Joey,
> 
> That does sound crazy,
> 
> another problem I forgot to mention also is that if I am running
QuickTime
> while XSI is open I also get a crash. I was using those digital tutors
> training cds a while back and every time I played one of the videos,
XSI
> would just disappear after a few minutes of working, even while the
videos
> where paused.
> 
> 
> Jimm
> 
> -----Original Message-----
> From: owner-xsi(at)Softimage.COM [mailto:owner-xsi(at)Softimage.COM] On
Behalf
> Of
> Joey Ponthieux
> Sent: Thursday, April 13, 2006 9:09 AM
> To: XSI(at)Softimage.COM
> Subject: Re: XSI crashes frequently
> 
> 	Experiencing similar difficulties here. What's odd is that it
> started
> this week. For months XSI has been incredibly stable. Now it can be
just
> sitting there, doing nothing and crash.  It has happened overnight
ever
> night since Monday without fail. Yesterday I was on a phone call,
wasn't
> even touching the mouse, bang, XSI pops up a dialog alerting me that
it
> has had some kind of failure and within several minutes XSI is gone.
> What's odd is it provides ample time to save scripts and the like but
> then eventually freezes.
> 	This is occuring on XSI5.0 WinXP SP2. The computer is a Boxx
system,
> 8206 I think, it has Intel XEON. I still have XSI 4.2 installed on
this
> machine and I am seeing similar failures during this same time period
> since Monday of RaySatXSI4_2server. Significant changes to the
computer
> this week include a Windows XP update and an installation of Point
Oven
> for Maya, I have installed a self-installing plugins I wrote, and I
have
> recently connected the SDK Example workgroup. WinXP Event Viewer shows
> that the XSI 5.0 failure has happend 5 times since Monday. Here are
the
> results:
> 
> 	*Twice XSI bombed right as I logged into the machine that
morning.
> 	*Yesterday afternoon it failed twice within 15 minutes of
eachother,
> then again an hour later.
> 	*One failure of 4.2 server occurred 154 seconds after XSI 5.0
> failed.
>  	*Another failure of 4.2 server failed at 141 seconds after XSI
5.0
> failed.
> 	*In 8 days of 40,425 XP logged events these XSI related errors
are
> the
> only logged errors in XP.
> 
> 	I don't see how these two apps should be tied together and a
> difference
> of less than 14 seconds two days apart of 4.2 server crashing right
> after XSI 5.0 does not strike me as a coincidence. Anyone have any
> ideas?
> 
> --
> 
> Joey Ponthieux
> NCI Information Systems Inc.
> NASA Langley Research Center
> ____________________________________________________________
> Opinions stated here-in are strictly those of the author and
> do not represent the opinions of NASA or any other party.
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