Re: Cluster related problem...

Date : Mon, 24 Apr 2006 10:53:44 +0200
To : XSI(at)Softimage.COM
From : André Adam <a_adam(at)49games.de>
Subject : Re: Cluster related problem...
support(at)softimage.com

To send in larger files ask them for ftp details.

If you don't have a valid support contract, they likely won't help you out immediately, but they will investigate your problem internally and log a bug. Oh, and hopefully fix it for an upcoming release. ;)

   -André


Frank Lenhard wrote:

how do i send stuff in? i dont have a support contract.
just looked throught the webpage but didnt found a adress or submit
form.

ciao
franky


Monday, April 24, 2006, 12:49:13 AM, you wrote:

RS> I'm sending meshes since 5.0 is out. 5.1 should have been fixed. But RS> only a couple of the meshes I send in work now. but others fail. Fix RS> has been for the symptom but not for the root of the disease. The RS> long delay is a new thing to experience. And for that I already send RS> two meshes in this morning. So they have something to do next week 8}
RS> Good luck!, I have to see how I can dodge the cast iron pan...
RS> Rainer



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