Re: Replacement Dongle

[Raffaele Fragapane <jaco(at)thejaco.com>]

man, you should know it that you can't **** with a guy who's legally 
called "1/2"

******************************
|     Raffaele Fragapane       |
|     Rising Sun Pictures      |
| "Remember, TD is for TopDog" |
******************************



Alan Jones wrote:

> I tried fooling them once - I sent a right nut, but the realized and 
> denied the feature request.
>
> On 5/17/06, *Raffaele Fragapane* < jaco(at)thejaco.com 
> <mailto:jaco(at)thejaco.com>> wrote:
>
>     well... the secret of the dongle is that you can send dead
>     hamsters to a
>     guy on this list called Bradley Gabe, and notify Soft of the act by
>     keeping the shipping receipts and some photos of the boxes contents.
>     The above procedure normally gets Soft to respond in half the time and
>     without charging (don't know why, I just do it and it seems to work).
>     It's also the only way to make sure your feature requests
>     implemented in
>     a timely manner, well... that or sending them "left nuts" apparently,
>     but I've never tryied the latter.
>
>     ******************************
>     |     Raffaele Fragapane       |
>     |     Rising Sun Pictures      |
>     | "Remember, TD is for TopDog" |
>     ******************************
>
>
>
>     Nils Koesters wrote:
>
>     >>well, it would have been the only way somebody not from soft on this
>     >>list might have helped you :)
>     >>
>     >>
>     >
>     >Hmm, maybe in hindsight my question was somehow trivial, still
>     the answer
>     >might have been not to contact softimage but that one does not
>     receive a
>     >replacement dongle. Softimage has already answered and you get a
>     >replacement, which is nice, still if you buy a car and ask for a
>     >replacement it's usually you that has to pay.
>     >
>     >So from now on I am not a USB-Dongle failure virgin anymore .. ;)
>     and will
>     >sit down and repent my sins.
>     >
>     >Regards
>     >Nils
>     >
>     >
>     >
>     >
>     >
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