Re: Foundation Licensing question

Date : Wed, 27 Dec 2006 19:04:39 +0100
To : <XSI(at)Softimage.COM>
From : "Tim Leydecker" <BauerOink(at)gmx.de>
Subject : Re: Foundation Licensing question
HereÂs some general info on the FND 6.0 licensing scheme:
http://softimage.wiki.avid.com/index.php/INFO:_XSI_6.0_Licensing

Cheers

tim


----- Original Message ----- From: "Mikko Ronkainen" <noratio(at)kolumbus.fi>
To: <XSI(at)Softimage.COM>
Sent: Wednesday, December 27, 2006 4:05 PM
Subject: Re: Foundation Licensing question



I don't know what to say or keep quiet, but did you install spm server, it is required fnd v6.

On Wed, 27 Dec 2006 15:59:06 +0200, Thomas Helzle <xsi(at)screendream.de>  wrote:

Hm - this is getting better and better:

I tried to install the Trial Version of XSI 6, to at least see if it is worth all the trouble.
After installation the trial key was installed just fine and the Setup finished without errors.
After a reboot, I clicked on the XSI icon and XSI started to run, but only showed the hooded guy and an empty gui with the headline showing that I have 30 days left in my trial.
Then it vanished from the screen without any error message or even windows complaining.


After some digging around, I found in the windows event list (don't know how this is properly called in english), that the spm server was complaining about being not correctly installed and there I got the advice to reinstall it.

Well, for the trial there is no separate SPM installer so I tried to repair the installation. But that didn't work since it didn't refer to the original installer but to a temp-directory that no longer existed after installation. Cool.

So I uninstalled the Trial and re-installed it after another reboot.

Now after the setup was finished, I was told that there are no more license tokens for this installation...

But the best thing was, that XSI Foundation 5.11 also stopped to work after all that.

I guess I will spend some additional hours to uninstall XSI 6 Trial, then Foundation 5.11, reinstall the later and then just forget about Version 6 for at least half a year.

I just hope I can return my update to the store - I still haven't heard back from them.

So better be careful with this release.

Cheers,


Thomas Helzle




Am 25.12.2006, 19:51 Uhr, schrieb peter boeykens <peter_b(at)skynet.be>:

licensing(at)softimage.com would be your best bet, and put
support(at)softimage.com in copy.

I totally agree that licensing to a mac adress sucks.
Its not uncommon to switch workstations every few months.
You should be able to migrate your software along, by offering FND  licensing
on a dongle.
At  paid price for the dongle if need be.
Especially so since apparently they do offer the option to clients that  have
a dongle allready.

If anything, bad licensing policies are an incentive to piracy, which  is in
no one's interest.



----- Original Message -----
From: "Thomas Helzle" <xsi(at)screendream.de>
To: <XSI(at)Softimage.COM>
Sent: Monday, December 25, 2006 7:14 PM
Subject: Re: Foundation Licensing question


Well, so far I didn't get any answers from the people I contacted at Softimage (well, it's Christmas I guess :) ). I never had to deal with something like that so if anybody has a hint on who to contact (I tried the Store support and Will Mendez), I am all ears.

Sorry if I annoy some people here. For me it is a very important and
substantial problem and I guess for some others too (even if they may  not
have realized it yet). Since licensing defines the way you are able to  use
the software, it is very important to me.

Cheers,

Thomas Helzle




On Mon, 25 Dec 2006 01:20:09 +0100, Tim Leydecker <BauerOink(at)gmx.de> wrote:

I second the bits about getting into direct contact with Support
to see if something can be worked out but I must also say that
licensing schemes -especially the explicit details- would often
benefit from being made public prior to having things installed.

For example, Maya 8 (64bit) runs fine but the dongle drivers
didnÂt run at all on XP64 initially, which made it a pain in the arse.
I ended up having ordered a piece of plastic worth a â 180,-
not suitable for my specific way of "travelling the digital world".
Instead, a simple nodelocked (e.g. tied to a MAC adress) license
runs fine but obviously has drawbacks in portability (officially).

Comparing this with the problem Thomas describes I can see
similarities in the user experience, e.g. another day of wasted energy.
Therefor I would also welcome the option to replace, re-order,
update or by whatever means get an XSI dongle seperately/later.

The first thing I did with my XSI 5 dongle was break off the cap...
It still works but doesnÂt look too professional (itÂs edu anyway)
and wouldnÂt suit an advanced license in terms of looks and price :)

While Eriya Ito may find this less important, I find licensing starts
to suck the moment a machine dies, a disk crashes or a replacement
is required and "all those precious apps" start squeaking "license me".

The only areas thatÂs worse I can think of is booking a flight
via the internet without having a major brand credit card at hand.
I had to book an alternative flight in the end yesterday, the desired
one turned out to be unavailable without a credit card. ThatÂs a
shame, Lan Chile is said to be a great airline and offers "20kg" for
baggage...

Cheers

tim



----- Original Message -----
From: "Eriya Ito" <eriya.ito(at)grapecity.com>
To: <XSI(at)Softimage.COM>
Sent: Monday, December 25, 2006 12:46 AM
Subject: RE: Foundation Licensing question


Am I the only one who does not understand what's said here?
I mean, it does not make any sense by 'I feel tricked by Softimage
regarding licensing issues'.
You don't go to the store and decide to buy or not buy a software
because of it's licensing methods.
Softimage (or any other developer company) is not obliged in anyway to
explain or publicize the
'new' licensing procedures they adapted to their potential customers.
It's what the individuals go and find out. That's why we have this  super
community newsgroup for.

I mean by all this is please, with all due respect, stop ranting over
something that you think
you were 'cheated' but what I think 'tough luck', specially in this
newsgroup.
Would you please contact with Softimage direct since you're not sure
if anybody from Softimage is handling your problem officially.
I have tons of friends who just live with their shocking new licensing
methods
they didn't even dreamt of before buying the software.

Cheers and a Merry Christmas to all!
Eriya

-----Original Message-----
From: owner-xsi(at)Softimage.COM [mailto:owner-xsi(at)Softimage.COM] On  Behalf
Of Thomas Helzle
Sent: Sunday, December 24, 2006 7:25 PM
To: XSI(at)Softimage.COM
Subject: Re: Foundation Licensing question

I would really love to get an official word on this:

Will it be possible to get a dongle for Foundation?

If not, I feel tricked into buying an update (from Foundation 5 to 6)
without having been able to make a learned decision since this new
licensing scheme wasn't made public in the pre-sale period.

Hard-node-locked software is unusable for me.
The USB Network Card idea is just as slippery.

So my only other option would be buying Essentials, which is much more
expensive now.

Believe it or not - I even thought about going to Essentials and had a
conversation with my local reseller (slash.de) some days before the
release about it, but decided against it in the end since I had  already
bought the Foundation update from the Softimage store.

Honestly this is a big mess.
Playing this the hard way will not make Softimage look any better in  my
book.
Customers are not enemies.

The only people having no problem with all this are the ones who don't
care for buying software anyway.

This is all upside down IMO.

Cheers,

Thomas Helzle
www.screendream.de



Am 23.12.2006, 21:02 Uhr, schrieb Stephen Blair
<Stephen_Blair(at)Softimage.COM>:

I don't know what you mean by "usb network key".

When you activate Foundation it is either tied to a [local] dongle or
to your Ethernet card. No choices are offered.

That's what I know about it.

Steve

-----Original Message-----
From: owner-xsi(at)Softimage.COM [mailto:owner-xsi(at)Softimage.COM] On
Behalf Of phil harbath
Sent: Sat 23 December 2006 1:30 PM
To: XSI(at)Softimage.COM
Subject: Re: Foundation Licensing question

i asked several soft people about the usb network key,  and i can't
seem to get an answer.  the idea would be when installing you could
choose from a list of network devices (if it isn't tied to other
devices is another question).  perhaps someone on this list knows  that

answer to that.

phil
---
Unsubscribe? Mail Majordomo(at)Softimage.COM with the following text in
body:
unsubscribe xsi

---
Unsubscribe? Mail Majordomo(at)Softimage.COM with the following text in
body:
unsubscribe xsi


---
Unsubscribe? Mail Majordomo(at)Softimage.COM with the following text in  body:
unsubscribe xsi







--- Unsubscribe? Mail Majordomo(at)Softimage.COM with the following text in body: unsubscribe xsi



---
Unsubscribe? Mail Majordomo(at)Softimage.COM with the following text in body:
unsubscribe xsi


---
Unsubscribe? Mail Majordomo(at)Softimage.COM with the following text in body:
unsubscribe xsi


Search the XSI List archives here or use the advanced search form to search across mailing lists. Searching help is available.
This site supposedly brought to you by Benjamin Grosser and the Imaging Technology Group.