RE: XSI 6 problem

["Kim Aldis" <XSI(at)kim-aldis.co.uk>]

Did you run a query on the license server? I’ve had issues where I says it’s started OK  but it chucks up a dongle error when you ask it for a license. Query would rule this out, or otherwise.

 

Removing and re-inserting the dongle sometimes works too.

 

From: owner-xsi(at)Softimage.COM [mailto:owner-xsi(at)Softimage.COM] On Behalf Of Eriya Ito
Sent: 23 April 2007 13:11
To: XSI(at)Softimage.COM
Subject: RE: XSI 6 problem

 

Did anybody by any chance restarted the network hub?

Did you restart the license server after reinstalling the new license?

How's your setenv.bat file?

 

Coincidently, I had the same problem today.

We changed our network hub and although I could ping the license server,

XSI snaps back with the same message. I just waited for 30 minutes or so (enjoying music :)

and it just started running no problem.

 

---

From: owner-xsi(at)Softimage.COM [mailto:owner-xsi(at)Softimage.COM] On Behalf Of Morten Bartholdy
Sent: Monday, April 23, 2007 8:26 PM
To: XSI(at)Softimage.COM
Subject: XSI 6 problem

I eventually got around to installing XSI 6.01 (didn't want to update during project) and now XSI will not run, saying "Error: there is no interactive license available to run XSI". Now I remember several had similar problems back when most people installed 6, so I figure i might get a quicker response from the list than from support. Also I read quite a few of the posts and seem to recall that the solution was often trivial, which is also why I ask here. And yes I installed the new SPM standalone on my license server, it found my keyfile and it is up and running, and my production machine can ping the license server. Do I need a new keyfile for 6 or is it something else (Softimage support in DK is sparse)? Anybody have a good suggestion or should I just sit and wait for support?

 

Thanks!

 

Morten Bartholdy
3D & VFX Artist