RE: error DirectXImport.dll with XSI 64bit

["Stephen Blair" <Stephen_Blair(at)Softimage.COM>]

Hi Marc-Andre

 

 

Start Process Monitor.

Press Ctrl+E to stop capturing events.

Press Ctrl+X to clear the log.

Press Ctrl+E to start capturing events.

Start XSI.

After XSI starts up and you see the errors, go back to Process Monitor and press Ctrl+E to stop capturing events.

 

Save the log as a .pml file.

Put the log on ftp.softimage.com/incoming and I will take a look.

 

 

Steve

 

 

 

 

 

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From: owner-xsi(at)Softimage.COM [mailto:owner-xsi(at)Softimage.COM] On Behalf Of Marc-Andre Carbonneau
Sent: Wed 05 September 2007 9:51 AM
To: XSI(at)Softimage.COM
Subject: RE: error DirectXImport.dll with XSI 64bit

Yup. It’s the only one I get.

Both DirectXImport.dll and DirectXExport.dll are missing.

 

Who. I have no clue how to find an error with Process Monitor nor Dependency Walker. I just installed both and it’s Chinese to me! ;-)

 

How can I get such an error with a fresh install of XSI?

 

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From: owner-xsi(at)Softimage.COM [mailto:owner-xsi(at)Softimage.COM] On Behalf Of Stephen Blair
Sent: September 5, 2007 9:13 AM
To: XSI(at)Softimage.COM
Subject: RE: error DirectXImport.dll with XSI 64bit

 

Is that the only error you get?

 

I use Process Monitor or dependency walker to troubleshoot these types of issues.

 

I doubt this is about directX itself, rather it is a missing dll or a wrong version of a dll being loaded.

 

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From: owner-xsi(at)Softimage.COM [mailto:owner-xsi(at)Softimage.COM] On Behalf Of Marc-Andre Carbonneau
Sent: Wed 05 September 2007 8:59 AM
To: XSI(at)Softimage.COM
Subject: error DirectXImport.dll with XSI 64bit

Hey

 

I just installed XSI 6.02 64bits on my new PC and I’m getting an error that says:

 

Library not found: c:\Softimage\XSI_6.02_x64\Application\Plugins\DirectXImport.dll

 

Why is it giving me that error? The dll is in the right place, is there something I have to update from Microsoft about directX?

Thanks

 

MAC