Re: xsi 32 bit won't run on win64 anymore

Date : Wed, 30 Jan 2008 00:13:55 +0100
To : XSI(at)Softimage.COM
From : Guy Rabiller <guy.rabiller(at)tek2shoot.com>
Subject : Re: xsi 32 bit won't run on win64 anymore

Hey Kris,

Remember though, that we are still not sure if the problem was caused by a Windows update or a Nod update ( or both ).

What we are sure is that this was working perfectly well prior this ( these ? ) update(s), without the need to exclude XSI/XSIBatch from the Nod scan.

We shouldn't have to do this. Perhaps a Nod update is now needed to sync it with some recent Windows update. I've not seen any mention of this kind of problem on their forum though. Odd.

--
guy rabiller | cg r&d manager (at) tek2shoot / def2shoot (.com)



Kris Rivel a Ãcrit :
Ha ha...awesome!!! You guys rock. That did the trick. I totally assumed a clean boot would shut down NOD but apparently it was still running. NOD is probably the best anti-virus running out there...I love it. So with that being said, this note should be mentioned perhaps in the install docs so that anyone else with a similar setup won't have the same problem. I'll mention this solution on the list server too in case anyone is curious how it turned out. Thanks again.

Kris

On Jan 29, 2008 5:24 AM, StÃphane Bonnot <stephane(at)def2shoot.com <mailto:stephane(at)def2shoot.com>> wrote:

    Ok, I found some time to have a look at it.

    The issue comes from a recent update (it used to work before). I
    didn't
    manage to find out if this comes from a Windows or Nod update.
    Indeed, the issue comes from Nod, for some reason one packet seems
    to be
    altered by Nod antivirus.
    To solve the issue all you have to do is open Nod control center, IMon
    tab (internet protection), configuration , advanced, then exclude from
    the scan both xsi.exe and xsibatch.Exe

    I tried to track the packets at ethernet level, the spm communication
    seemed ok  with and without Nod32 IMon.
    Nod is not reporting any blocked packet , nor threat detected,
    therefore
    there is definitely something strange with the spm communication or
    another network communication of xsi and xsibatch.

    Thanks Guy for the clue on the spm connection, I was not thinking
    about
    it at the beginning since the Xsi32 Gui is starting (needs a
    licence for
    this) but locks when about to show viewports.

    Excluding xsi.exe and xsibatch..exe from Nod IMon solved both
    issues on
    my Vista64 computer : Xsi32 gui not showing up completely (blocked
    when
    about to show viewports) and xsibatch reporting a semaphore issue.

    Stephane.

    --
    StÃphane Bonnot
    R&D Manager

    Tek2Shoot
    24-26 , rue notre dame des victoires
    75002 Paris
    FRANCE
    Tel: +33 (0)1 44 82 00 82
    www.tek2shoot.com <http://www.tek2shoot.com>



    Guy Rabiller wrote:
    >
    > We have the problem here too.
    >
    > It seems to be related to some windows recent update. Didn't had
    time
    > to investigate it yet though.
    >
    > The problem appeared on one Vista 64 bit workstation here. It's
    > interresting to learn that the problem appeared on XP 64 bit too.
    > ( XSI 64 bit runs fine too )
    >


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