addon not being seen

Date : Wed, 14 May 2008 08:41:29 +0100
To : XSI(at)Softimage.COM
From : Chris Marshall <chris.marshall(at)eclipsecreative.co.uk>
Subject : addon not being seen
Hi,
We have a new workstation we're using for rendering, but it's not seeing the Thickness addon that's been installed. This is 6.5 on xp.
Any ideas? It's been re-installed and still no luck. It has the same problem when running inside XSI or from a batch script.
Bit desperate as we have tons of rendering to do.
Cheers


Chris


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